Helius Sunlink PV

Your partner on energy generation equipments

Solutions Engineering Manager

Solutions EngineerSolutions EngineerFull TimeRemoteTeam 51-200Since 2004H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

113 days ago

Salary

Not specified

5 yrs expEnglishRustType Script

Job Description

• Lead and grow a high-agency Solutions Engineering team supporting integrations, debugging, and automation • Establish best practices for technical support, customer onboarding, and developer enablement • Define metrics around support efficiency, integration speed, quality and customer satisfaction • Partner cross-functionally with Product and Engineering to surface insights, shape roadmap priorities, and close feedback loops • Architect automation and tooling (e.g. SDK improvements, self-serve dashboards, AI-powered support flows) • Support high-value customers directly on complex or high-urgency integrations • Coach and mentor team members on technical depth, communication, and ownership • Champion for reliability, simplicity, and performance in everything we ship

Job Requirements

  • 5+ years in technical roles (engineering, solutions engineering or technical support)
  • 2+ years leading or mentoring technical teams
  • Strong coding ability (TypeScript & Rust preferred)
  • Proven experience improving developer workflows, processes, and automation
  • Excellent communicator with empathy for both engineers and customers
  • Deep understanding of crypto ecosystems (Solana preferred)
  • High agency and comfort operating in a fast-moving, early-stage environment
  • Nice to Have: Open-source experience or contributions to Solana tooling
  • Nice to Have: Prior startup experience or work in a small, fast-moving team
  • Nice to Have: Exposure to pre-sales engineering, enterprise integrations, or technical account management

Benefits

  • Competitive comp & perks: Market-leading salary, meaningful equity, generous vacation, wellness budgets, and support for learning and travel
  • High-impact work: Your code will power applications used by millions across the Solana ecosystem, including Coinbase, Jupiter, and Phantom
  • Ownership & growth: Lead critical initiatives, influence architecture and product direction, and take on more responsibility as the company scales
  • Remote-first flexibility: Work where you’re most effective with a flexible, fully distributed team
  • Mission-driven team: Join ambitious builders who move fast, take ownership, and are shaping the future of decentralized apps

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