Simon Data
Delivering the fastest out-of-the box results of any customer data platform.
Strategic Account Manager
Location
United States
Posted
118 days ago
Salary
$110K - $130K / year
Seniority
Senior
Bachelor Degree5 yrs expEnglish
Job Description
• Lead and grow a portfolio of 8–20 client accounts.
• Develop comprehensive, AI-driven account strategies that drive meaningful business value for clients and strengthen Simon’s stickiness and account expansion opportunities.
• Cultivate deep client partnerships through thoughtful and ongoing discovery of business problems and consistent delivery of value against priority challenges.
• Become the primary expert on each client’s business, enabling you to guide decisions in executive / C-level conversations internally at Simon and externally with clients. Maintain awareness of any relevant news or market activity affecting your clients.
• Proactively identify risks at the earliest stages and develop detailed mitigation plans.
• Partner closely with each client’s Technical Account Manager (TAM) to ensure current work aligns with broader business goals.
• Collaborate cross-functionally with Sales Engineering, Product, and Engineering to prioritize client needs.
• Ensure clients realize measurable ROI from the Simon platform through proper alignment, goal setting, and value demonstration.
• Plan and lead Executive Business Reviews across your portfolio.
• Travel as needed to conferences, company offsites, and client offices.
• Map and engage business stakeholders to ensure strong alignment across client teams and maintain multiple executive relationships for Simon’s C-suite.
• Lead contract renewals and upsell discussions in partnership with the Simon Finance team.
Job Requirements
- 7-10 years of professional experience, with 5+ years managing client relationships at a SaaS, MarTech, CDP or AI Company
- Bachelor's degree
- Exceptional analytical and critical thinking skills
- Excellent verbal and written communication skills
- High emotional intelligence
- Deep intuition for business
- Experience with AI, email marketing, push or SMS software
- Proven problem solver
- Ability to thrive in an unstructured and fast-paced environment
- Personable, collaborative, and a sense of humor
- Willingness to travel up to 30%
Benefits
- 100% coverage of medical premiums for employee AND family
- Flexible PTO
- Generous Maternity and Paternity Leave
- Remote work, quarterly wellness, and client support stipends
- Professional Development stipend
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