• Lead and develop a team of 11 Sales Engineers supporting Midmarket opportunities across the West U.S. region. • Set the technical sales engineering strategy for the region with a focus on scalability, consistency, and operational excellence. • Partner with the Regional Sales Leader to drive joint accountability for technical success across new and existing opportunities. • Ensure technical readiness across the entire team, including proficiency in Sophos endpoint, network, cloud, and MDR offerings. • Actively participate in key customer engagements, serving as an executive technical resource for strategic deals, escalations, and competitive situations. • Drive enablement programs to ensure your team remains current on emerging threats, Sophos technologies, competitive landscape, and industry trends. • Manage performance, retention, and development through coaching, career pathing, and identifying future leadership potential. • Champion automation, process improvement, and best practices across technical evaluations, demonstrations, and POCs. • Collaborate with global Sales Engineering leadership to share and implement best practices across regions. • Partner with Product Management and internal technical teams to provide customer feedback and influence product direction. • Ensure customer satisfaction by resolving escalations, advocating for customer needs, and building strong long-term technical relationships. • Recruit, onboard, and continually enable top talent for the Sales Engineering organization. • Evangelize Sophos technologies externally through events, partner sessions, webinars, and industry engagements.