Thermo Fisher Scientific

The World Leader In Serving Science

Field Service Engineer

Field EngineerField EngineerFull TimeRemoteSeniorTeam 10,001+Since 1956H1B SponsorCompany Site LinkedIn

Location

California

Posted

126 days ago

Salary

$27 - $41 / hour

Seniority

Senior

Bachelor Degree4 yrs expExperience acceptedEnglish

Job Description

• Conduct on-site installation of sophisticated equipment and follow testing procedures to ensure accurate working order • Conduct on-site scheduled planned maintenance visits • Provide diagnosis and repair support for customers and other field personnel • Cultivate and develop positive working relationships with customers, system users, and company personnel • Travel, often on short notice, to customer sites to resolve problems or support other field service personnel • Complete and submit field service reports • Provide training to customers and users on system maintenance • Provide feedback to product quality teams • Provide appropriate input in writing updating and correcting various Thermo Fisher system documentation • Provide guidance for various reports including identifying and isolating outstanding problems with the system • Act as a subject expert and resource for training

Job Requirements

Education / Experience: Specific to Electronics, Electrical, and/or Mechanical Engineering. Minimum education requirement is bachelor's degree OR 4+ years equivalent education and experience in electronic systems including hands-on technical experience installing, solving, repairing, and calibrating sophisticated analysis tools such as SEM, TEM, FIB, or similar systems.
A detailed understanding and extensive experience diagnosing and repairing ultra-high vacuum and high voltage systems.
Ability to deal effectively with customers.
Excellent interpersonal communication skills; must have a professional working proficiency in English.
Consistent record of fixing sophisticated systems and subsystems down to the component level.
Literate in MS DOS and Windows software environments.
Able to read and interpret schematics.
Familiar with UHV phenomenon and technology.
Must have ability to acquire a valid passport and travel regionally and internationally as required.
Must possess a valid driver’s license.
Physical requirements include the ability to lift up to 50 lbs and able to walk a min of 10k steps per day.

Benefits

A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount