Cambium Learning Group
The education essentials company.
Customer Account Manager
Location
United States
Posted
122 days ago
Salary
Not specified
Bachelor Degree5 yrs expEnglish
Job Description
• Prospect Relentlessly: Identify and engage new business opportunities at both the central office and school levels
• Strategic Territory & Account Management: Operates with a master strategist’s mindset—anticipating moves, mapping outcomes, and cultivating relationships that unlock downstream opportunities—while developing and executing territory plans aligned with company goals, targeting high-potential districts and key decision-makers
• Consultative Selling: Act as a trusted advisor, deeply understanding the needs of each stakeholder and reframing the value proposition to align with their goals
• Stakeholder Engagement: Confidently engage with all levels of district leadership, including Superintendents, Directors, and Curriculum Leaders
• Fearless Outreach: Embrace rejection as part of the process and maintain a high level of outbound activity to build a strong pipeline
• Tailored Presentations: Deliver compelling, customized presentations that resonate with diverse audiences, both in-person and virtually
• Cross-Functional Collaboration: Foster strong interdepartmental partnerships and leverage subject matter expertise at key moments to accelerate progress and drive successful outcomes
• Technical Acumen: Expertly navigates both sales enablement platforms (like CRMs, lead scoring tools, and analytics dashboards) and literacy-focused edtech platforms—bridging product functionality with strategic insight to accelerate adoption, drive engagement, and support educator outcomes
• Travel Readiness: Willingness and ability to travel up to 10% to meet with prospects and attend key events
Job Requirements
- Minimum of a Bachelor's degree or equivalent experience
- Proven track record of 5+ years exceeding sales quotas in a new business development role required
- Experience within the education technology or services space, literacy/reading products highly preferred
- Deep knowledge of the K–12 education landscape, including funding cycles, decision-making hierarchies, and instructional priorities highly preferred
- Demonstrated ability to develop and execute strategic account plans across multiple stakeholders
- Demonstrated ability to uncover client needs and propose solutions to close new business opportunities and meet new revenue targets on an ongoing basis
- Proficient user of CRM (Salesforce), MS Office and Google Suites, video conferencing software and other technology-based productivity tools
- Strong verbal and written communication skills, with the ability to adapt messaging to different audiences
- High emotional intelligence and resilience; thrives in a fast-paced, high-rejection environment
- Experience working with school districts and navigating long sales cycles
- Ability to think like a consultant—strategically, empathetically, and insightfully—not just as a transactional seller
- Experience working the whole sales cycle from prospecting to closing deals at both the district and school levels
- Ability to practice a clear, repeatable strategy used to win new business across multiple accounts
- Passion for literacy and educational equity, aligned with our mission to create opportunity for every student through the power of literacy
Benefits
- Remote First Work Environment
- Reimbursement to help cover the cost of setting up your home or remote office
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