• Provides support for on-going projects that require the installation, testing, and implementation of new operating systems and other 'system' software • Maintenance and debugging of systems software • Monitoring the space used by the database • Monitoring the space used for archive storage • Print Migration during upgrades • Sets up print retention • Defining Content Manager OnDemand system printers • Defines Applications, Application Groups, Folders and Cabinets • Scheduling jobs to maintain the database, cache storage, and archive storage • Knowledge of Tivoli Workload Scheduler (TWS & OPC) • Working with users to determine report indexing and retrieval requirements • Defining reports to the system • Defining Content Manager OnDemand groups and users • User security setup • Loading reports on the system • Understand and help manage the backup and recovery process for the database and other areas that contain data • Help resolve Server, Network, and Application problems • Answering end-user questions • Establishing security and audit policies, for example: set and maintain passwords and permissions; use OnDemand's audit facilities to monitor application group and user activity; develop, document