Vonage
Communications APIs. Unified Communications. Contact Centers. Now we're talking.
Global Senior Business Transformation Manager – BU Apps
Location
New York
Posted
125 days ago
Salary
Not specified
Bachelor Degree6 yrs expEnglish
Job Description
• Lead end-to-end transformation initiatives - from discovery and business case development through implementation, change management, and benefits realization across people, process, systems, product, and cost-focused programs.
• Apply strong commercial judgment and financial acumen to shape, assess, and evolve business cases, ensuring every initiative delivers tangible value and aligns with enterprise priorities.
• Collaborate cross-functionally with Product, Finance, Technology, Operations, and GTM teams to align initiatives with strategic objectives and remove delivery barriers.
• Drive business performance by redesigning processes, embedding best practices, and enabling scalable, data-driven decision making.
• Develop, coach, and hire top-tier talent - building transformation capability across the organization and fostering a culture of high standards, accountability, and continuous improvement.
• Champion excellence and raise the bar in delivery quality, analytical rigor, and execution discipline, ensuring initiatives set a new standard for impact and pace.
• Execute robust change management and communication strategies to drive adoption, sustain new ways of working, and ensure lasting behavioral change.
• Measure what matters - track benefits realization, monitor KPIs, and report results to senior stakeholders with transparency and precision.
• Identify and manage risks and interdependencies, anticipating challenges early and problem-solving to maintain momentum and delivery confidence.
• Stay ahead of the curve by leveraging market insights, emerging technologies, and transformation best practices to shape future waves of change.
Job Requirements
- 6+ years’ experience in business transformation, management consulting, or large-scale change delivery - ideally with a Big 4 or top-tier consulting background, combining strategic and hands-on execution experience.
- Deep commercial and business acumen, with the ability to interpret financials, build and challenge business cases, and connect transformation outcomes directly to value creation and P&L improvement.
- Demonstrated success delivering end-to-end transformations, from case development through implementation and full benefits realization.
- Exceptional analytical and problem-solving skills, with comfort in data, modeling, and performance tracking to drive insight and action.
- Strong leadership and people development skills, with a track record of mentoring, and growing high-performing teams that deliver at pace and to high standards.
- Outstanding communication and stakeholder engagement, able to influence and gain trust across all levels, from senior executives to delivery teams.
- High standards and a growth mindset, with the ability to challenge constructively, inspire excellence, and continuously push for better outcomes.
- A results-oriented, entrepreneurial drive, thriving in fast-paced, dynamic environments where impact and ownership matter most.
Benefits
- Medical, Vision, and Dental Coverage
- Health Savings Account (HSA)
- Income Protection
- Maternity & Paternity Leave
- 401(k) Contributions: Pre-Tax, Roth, or After-Tax Roth Options
- Unlimited Discretionary Time Off
- Three Paid Volunteer Days a Year
- Tuition Reimbursement
- Voluntary Legal Plan
- Optum Employee Assistance Program
- Discount on Auto, Home & Pet Insurance
Related Guides
Related Categories
Related Job Pages
More Manager Jobs
Manager125 days ago
Full TimeRemoteTeam 1,001-5,000Since 2013H1B Sponsor
Senior Incident Manager leading production incidents at Databricks
AWSAzureCloudDistributed SystemsElasticSearchGoogle Cloud PlatformGrafanaPrometheusPythonSplunkGo
Construction Manager – Team Leader
Crest IndustriesMade for the Challenge — Innovative project solutions to help you take control of your business and do more with less.
Manager125 days ago
Full TimeRemoteTeam 1,001-5,000Since 1958H1B No Sponsor
Construction Manager Team Leader overseeing high voltage projects in US
PMP
Manager126 days ago
Full TimeRemoteTeam 10,001+H1B No Sponsor
Coalition Manager promoting and implementing Measure ULA in Los Angeles
Manager127 days ago
Full TimeRemoteTeam 11-50Since 2017H1B No Sponsor
Delivery Manager ensuring efficient technology project delivery
United States