Account Manager, Customer Success

Account ManagerSalesFull TimeRemoteTeam 1,001-5,000H1B No SponsorCompany SiteLinkedIn

Location

California + 7 moreAll locations: California, Colorado, Connecticut, Nevada, New York, Maryland, Rhode Island, Washington

Posted

124 days ago

Salary

Not specified

2 yrs expEnglish

Job Description

• Develop professional relationships with clients to increase their dealership's online presence • Guide clients through award winning websites and strategic digital marketing solutions • Maintain customer relationships and build value • Sell additional marketing and add on website services • Communicate services and value to the dealer • Understand and interpret statistical data for beneficial suggestions • Assess and monitor website and marketing services to ensure quality • Collaborate with Site Production Team for seamless client onboarding • Handle incoming customer comments and ensure resolution • Update job knowledge by participating in educational opportunities

Job Requirements

  • 2+ years of Customer Service experience
  • 1+ year of Digital Marketing experience preferred
  • Experience working with a CRM preferred
  • Excellent Time management and Organizational skills
  • Strong Communication and Interpersonal Skills
  • Adaptable, Energetic, Team-Player Attitude
  • Ability to type 45 wpm
  • Ability to multitask efficiently
  • Proficient in Microsoft Word, Excel, and Outlook with a working knowledge of Google Apps
  • Strong technical aptitude and ability to learn quickly

Benefits

  • Health insurance
  • Professional development opportunities
  • Equal employment opportunities (EEO)
  • Workplace harassment prevention policies

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