• As the bridge between strategy and execution, you keep Sky Zone’s people and culture at the center of every business decision. • You help elevate leaders, strengthen teams, and create consistency across our parks – delivering an employee experience that mirrors the joy and energy our guests feel every day. • Serving as a consultant and coach to multi-unit and field leaders, influencing people decisions that align with business goals. • Collaborating with leadership to build workforce plans that strengthen bench, ensure succession readiness, and promote talent mobility. • Partnering with HR COEs (Talent Acquisition, Payroll & Benefits, Compliance, HRIS) to deliver integrated, scalable solutions. • Tracking and analyzing key people metrics—turnover, retention, internal mobility, engagement, and investigation closure rates—to identify opportunities for improvement. • Using data to spot trends and driving continuous improvement against regional scorecard targets. • Connecting people strategies directly to financial and operational outcomes such as revenue growth, guest satisfaction, and cost efficiency. • Translating HR initiatives into measurable business results that demonstrate clear ROI on people programs. • Championing a culture of accountability, performance, and operational excellence across all assigned units. • Driving employee engagement by leveraging survey insights and field feedback to strengthen culture and reduce turnover. • Facilitating leadership development, career pathing, and coaching to build capability and confidence across the organization. • Providing proactive guidance on employee relations, performance management, and investigations, balancing risk with business priorities. • Ensuring full compliance with federal, state, and local employment laws across multiple jurisdictions. • Fostering equitable and consistent decision-making by partnering closely with leaders on employee matters. • Aligning workforce strategies with operational priorities by partnering with district and general managers to optimize staffing, scheduling, and labor practices that support revenue, service, and profitability goals. • Leveraging people analytics and operational KPIs (turnover, productivity, labor efficiency, guest satisfaction, and compliance metrics) to diagnose challenges and build actionable solutions. • Leading change management initiatives that strengthen execution and consistency across the field. • Embedding HR best practices into daily operations, driving accountability in leadership through workforce planning, performance coaching, compliance, and safety. • Setting annual people goals with leaders that align with the AOP and key business KPIs. • Traveling regularly to parks for on-site visits, leadership meetings, and talent or engagement sessions.