• Sell BitSight Technologies' Benchmarking, 3rd Party Risk, and Merger and Acquisition SaaS solutions by maintaining and expanding the customer base • Service existing accounts, obtain orders, and hunt new accounts by planning and organizing daily schedules to call on existing or potential sales outlets • Execute prospecting campaigns by aggressive customer outreach • Keep management informed by submitting results reports, weekly updates, and monthly and quarterly territory analyses • Careful and continual updating of appropriate Customer Resource Management (CRM) tools to include SalesForce.com • Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc. • Submit orders following company policy • Recommend changes in products, services, and policies by evaluating results and competitive developments • Resolve customer complaints by investigating problems, developing solutions, preparing responses, and making recommendations to management • Maintain professional and technical knowledge