TheGuarantors
Your key to a more profitable renting operation.
Account Manager, Client Services
Client Services RepresentativeClient ServicesFull TimeRemoteTeam 201-500H1B SponsorCompany SiteLinkedIn
Location
Colorado + 2 moreAll locations: Colorado, Nevada, Utah
Posted
124 days ago
Salary
$80K - $90K / year
Bachelor Degree3 yrs expEnglish
Job Description
• Proactively manage and grow your existing book of business, moving partners from Pilot to High-Growth to Stabilized partnerships.
• Uncover new and additional product opportunities by taking a consultative approach to investigating a company's needs and goals.
• Identify and set up cross-sell and upsell opportunities into new product lines to expand account value.
• Present and interpret performance data for clients, leading quarterly business reviews and providing insights as needed.
• Drive profitable applicant referrals by clearly communicating underwriting guidelines and coverage levels.
• Forecast against quarterly goals and OKRs by closely monitoring account metrics and performance trends.
• Track conversion rates and program adoption to identify trends by program, market, and portfolio.
• Partner with AEs to translate corporate-level program sales into executable rollout plans.
• Maintain accurate, timely records of all activity in HubSpot.
• Travel regularly (approx. one week per month) to meet with current partners.
Job Requirements
- 3+ years of experience in the multifamily real estate industry with strong market knowledge
- Existing network of industry relationships across ownership, management, and investment firms.
- Passion for improving leasing operations and delivering peace of mind to owners and renters.
- Strong listening skills with the ability to translate client needs into product opportunities.
- Proven relationship manager with a track record of building trust with property operators and C-level decision makers.
- Skilled negotiator, balancing client needs with organizational goals to secure profitable agreements.
- Highly organized, detail-oriented, and disciplined in CRM usage.
- Excellent teamwork and communication skills, with the ability to collaborate across Sales, Partner Success, and Product teams to drive outcomes.
- Comfortable in a start-up environment with frequent program changes, and able to clearly communicate evolving value to clients.
Benefits
- Medical, dental, & vision insurance, beginning day one
- Health savings account with employer contribution
- Generous PTO and paid holidays
- Flexible working hours
- 401(k)
- Paid parental leave
- Company sponsored short and long term disability
- Flexible spending accounts (healthcare, dependent care, commuter)
Related Guides
Related Categories
Related Job Pages
More Client Services Representative Jobs
Client Services Director – Product Engineering
Vee TechnologiesOur Mission: To Globalize Success to Make Lives Better
Client Services Representative127 days ago
Full TimeRemoteTeam 5,001-10,000Since 2000H1B No Sponsor
Client Services Director selling Engineering Design Services
Educator – Personal Development, Client Support
Real Work Life BalanceEducating people to think more effectively to achieve their full potential in life and have personal & financial success
Client Services Representative127 days ago
Full TimeRemoteTeam 1-10Since 2021H1B No Sponsor
Remote Educator for personal development in e-learning company
Client Services Representative127 days ago
Full TimeRemoteTeam 51-200H1B No Sponsor
Vice President leading client partnerships at RevHealth agency
Client Services Representative128 days ago
Full TimeRemoteTeam 1-10Since 2022H1B No Sponsor
Detail-oriented Client Services Associate for travel services
Kansas