• Oversees and provides the analytical/technical skills needed for leading the implementation, coordination, maintenance, and improvement of the Contract Lifecycle Management software and related processes within the Supply Chain Contracts team • Provides daily maintenance and support of the DocuSign system • Responsible for system trouble shooting, testing, training and implementation of multiple workflows and storage functions within CLM • Produces trend reports and identifies variances to target metrics • Identify and develop process improvement initiatives • Review and Monitoring of daily departmental analytics to ensure high level of efficiency in utilization of CLM system through both monthly and daily data reporting • Manage intake, assignment, process flow, and reporting/dashboarding • Responsible for DocuSign table maintenance for ongoing business process • Plan and implement Contracts optimization projects • Serve as Super User for CLM System Data Capture • In collaboration with others within the Contracting, Sourcing, and Supply Chain teams, develop and maintain databases and data analytics necessary for projects implementation and monitoring. • Perform data entry, either manually or using scanning technology, when needed or required. • Respond to or direct requests for tickets related to help-desk level issues around the CLM. • Develop documentation to support standard questions or solutioning workflows to enable Service Desk collaboration. • Diagnose system bugs (reported or found) and remedy through proper regression. • In collaboration with others within the Supply Chain or other Contracts teams, interpret data and develop recommendations based on findings. • Develop graphs, reports, and presentations of project results to customer specifications and timelines. • Perform basic statistical analyses for projects and reports. • Generate routine and ad hoc reports. • Communicates in an effective manner with the Managers and Executives regarding ongoing projects, work activities and other concerns. • Promote effective communication and working relationships within Supply Chain team and other departments. • Performs other duties as necessary for the smooth operation of the department and the hospital.