• Partner with the COO to implement operational strategies that align with the company’s mission, growth objectives, and compliance standards. • Oversee day-to-day operations across multiple states, ensuring adherence to all local, state, and federal regulations, payer requirements, and ABA-specific compliance mandates. • Develop and monitor KPIs across clinical, administrative, and financial operations. Drive accountability through data-driven decision-making and continuous process improvement. • Provide direct supervision to regional directors, clinical operations leads, and administrative managers. Foster a culture of collaboration, transparency, and professional development. • Collaborate with the COO and CFO to oversee budgets, forecast growth, and track profitability. Ensure efficient resource allocation and identify opportunities for operational optimization. • Evaluate and implement operational systems and technologies that enhance scheduling, billing, payroll, EVV, and reporting efficiencies across states. • Maintain full compliance with Medicaid, insurance, and behavioral health regulatory requirements, ensuring documentation, credentialing, and audit readiness. • Assist with opening new service areas, licensing, and payer contracting. Develop scalable infrastructure and standardized procedures to support expansion.