Professional Digital Marketer & web Developer At fiverr

Customer Support Travel Agent

Customer SupportCustomer SupportFull TimeRemoteTeam 1-10H1B SponsorCompany Site LinkedIn

Location

United States

Posted

131 days ago

Salary

Not specified

High School1 yr expExperience acceptedEnglish

Job Description

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner • Assist clients with booking travel arrangements and troubleshooting issues • Provide detailed information about destinations, services, policies, and promotions • Ensure customer satisfaction by resolving concerns quickly and effectively • Collaborate with travel advisors, sales teams, and vendors to solve complex issues • Maintain accurate customer records and follow company protocols

Job Requirements

1+ years of experience in customer support, hospitality, or travel-related services
Excellent communication and interpersonal skills
Tech-savvy and comfortable using CRM platforms and booking tools
Ability to stay calm and organized in a fast-paced environment
Passion for travel and desire to help others plan incredible vacations
A proactive attitude and strong problem-solving skills
Must have an entrepreneur mindset!
Preferred (but not required): Experience in the travel industry or familiarity with travel booking systems
Knowledge of all-inclusive resorts, cruises, and European vacations
Bilingual abilities (especially Spanish)