• Manage pre-litigation case files for personal injury and workers’ compensation claims. • Ensure all case records are complete and up to date, including medical records, police reports, and supporting documentation. • Conduct regular client follow-ups to gather additional information, provide updates, and maintain strong client relationships. • Communicate effectively with insurance adjusters, healthcare providers, and other parties involved in each case. • Organize and track case milestones using Clio or similar case management software. • Prepare, review, and maintain correspondence and legal documents. • Support attorneys with case preparation, summaries, and client intake processes. • Maintain confidentiality and accuracy across all client communications and records. • Perform administrative tasks as needed to ensure smooth case progress and timely completion.