• Present ownership products and programs to our guests and potential owners to generate sales volume while maintaining a professional and ethical representation of the company. • Sell to qualified buyers who are pre-screened to attend appointment-only presentations. • Maintain effective communication with clients and provide follow-up to ensure customer happiness by using various forms of communication (ie: email, telephone, and written correspondence) • Apply selling concepts promoted at HGV • Responsible for following HGV policies and procedures and upholding company standards for sales volume/ethics/conduct on the floor with guests and team members. • Implement to the Hilton Grand Vacations Company sales process and steps of the sale. • Carries out all reasonable requests by management of which the team member is capable of performing.