• Manage the work process and allocate assignments to other regulatory employees. • Provide assistance to train staff individuals and new employees. • Implement and screen programs as coordinated by the administration and see the projects through to fulfillment. • Respond to inquiries for all kinds of information related to the organization. • Provide assistance with other administrative and clerical duties which include scanning, mailing, and copying to management. • Maintain computer systems, fax, and photocopy machines. • Maintain office supplies, check inventory and request office items whenever required. • Coordinate and schedule appointments, meetings and travel arrangements for Managers. • Respond to emails and answer phone calls as and when required. • Maintain office policies and procedures. • Supervise, organize and maintain files and databases in a confidential manner. • Coordinate the maintenance and repair of office equipment.