• Serve as the first line of contact for incoming communications calls, emails, virtual guest visits, and more. • Lead, support, and develop a remote administrative support team. • Oversee digital front office operations calendar management, meeting coordination, virtual guest services, and internal communications. • Partner with departments like HR, IT, and Operations to ensure seamless onboarding, employee engagement, and day-to-day admin support. • Continuously improve systems and tools used for front office operations (think scheduling platforms, communication tools, and CRMs). • Maintain a friendly, professional virtual presence that reflects a high standard of hospitality and responsiveness.