• Prepare and submit all required FCC and CPUC filings, including Form 499Q, 499A, and 477 • Coordinate Access Line Reporting for CPUC and TUFF and ensure regulatory fee accuracy • Oversee relationships with third-party compliance and tax partners, including escrow management and fee remittances • Monitor regulatory law updates related to UCaaS, VoIP, and telecom services, and translate them into internal policies or customer communications • Produce detailed monthly and quarterly telecom tax and regulatory fee reports using billing system data • Develop pivot tables and analytical summaries for tax classification, fee trending, and variance reporting • Collaborate with accounting, executive, and CPA teams to ensure synchronized reporting and financial accuracy • File reports with GSA, CMAS, TIPS, and other Joint Powers Authority (JPA) organizations as required • Review and interpret customer, vendor, and partner contracts to ensure compliance, clarity, and protection of company interests • Draft and revise Sales Agent and Partner Agreements, addenda, and related attachments • Participate in customer and partner meetings for government and education sector contracts (e.g., GSA, TIPS, NASPO, OMNIA, CMAS, SPURR, MICTA) • Coordinate with insurance providers to verify and meet insurance and indemnity requirements • Maintain a centralized contract repository and track key renewal and amendment milestones • Recommend risk mitigation strategies and propose improvements to standard contract templates • Manage employee records and compliance within Gusto (payroll, benefits, I-9, and time-off) • Update and distribute Employee Handbooks, internal policies, and compliance notices • Communicate and implement changes related to labor, payroll, or benefits regulations • Oversee updates to online Terms of Service, Privacy Policies, and compliance statements • Support periodic internal audits to ensure HR and contract compliance integrity