Technical Architect – ServiceNow

ServiceNowServiceNowFull TimeRemoteTeam 5,001-10,000H1B No SponsorCompany Site LinkedIn

Location

Texas

Posted

136 days ago

Salary

$125K - $175K / year

Bachelor Degree5 yrs expEnglishJava ScriptService NowSOAPTcp/ip

Job Description

• Lead workshops to guide clients through solution design and implementation process. • Conduct platform application assessments and CMDB/CSDM assessment. • Drive revenue growth within the professional services team by identifying new opportunities and optimizing service offerings. • Collaborate with SHI Stakeholder partner teams to create synergistic service solutions. • Engage with SHI sales teams, including front line sellers and customer success managers, to ensure a unified approach to service delivery and client engagement. • Demonstrate deep expertise in Service Delivery and provide thought leadership and guidance to clients and SHI teams on best practices, trends, and innovations in technology. • Analyze current business processes and make recommendations for improvement based on industry trends and professional business knowledge. • Stay current with new technologies and frameworks, drive the retirement of legacy solutions/technologies, and recommend adopting new partners or solution components.

Job Requirements

Completed Bachelor’s Degree or relevant work experience
5+ years of experience implementing, configuring, and customizing ServiceNow
5+ years of experience with common web technologies and networking (e.g. XML, HTML, AJAX, CSS, HTTP, TCP/IP, etc.)
ServiceNow CIS, CAD, or CTA certifications
Experience troubleshooting complex issues and implementing effective solutions on the ServiceNow platform
Ability to make informed recommendations and decisions on solutions that align with best practices and client needs
Experience with story grooming and collaborating with stakeholders to refine requirements.
Detailed knowledge of ITIL methodologies, IT architecture, JavaScript, and web software design principles
Directory service integration experience (Active Directory, LDAP).
Knowledge of Single Sign-on methods (token, SAML 1.1, SAML 2.0) and Web Services integrations (SOAP, REST)

Benefits

Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.

Related Categories

ServiceNow

Related Job Pages

ServiceNow Jobs in Texas Remote Full-time Jobs (US)More US Remote Jobs

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