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Field Service Engineer, XRF

Field EngineerField EngineerFull TimeRemoteSeniorTeam 10,001+Since 1913H1B No SponsorCompany Site LinkedIn

Location

Missouri

Posted

146 days ago

Salary

Not specified

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

• Perform preventive maintenance (PM) and basic service on our systems. • Preventive maintenance involves verification of system performance, execution of detailed preventive maintenance protocols and final verification that the instrument performs to Rigaku’s specification. • Basic troubleshooting on-site using Digital Voltmeter (DVM). • Qualify the instrument after service repair by executing operational and performance protocols including running verifications. • Makes travel arrangements and generates individual expense reports. • Secure customer’s acceptance of the preventive maintenance or repair. • Coordinate customer WebEx sessions, phone support, and lab or fab facility inspection. • Attend certified Rigaku product training in Rigaku factory. • Communicate and work closely with service/support centers.

Job Requirements

B.S. Degree or equivalent experience.
Minimum 3 years' experience diagnosing and repairing mechanical, electro-mechanical and/or electronic equipment.
Working knowledge of MS Office.
Basic understanding of network interfacing.
Valid Driver’s license.
Excellent communication skills with the ability to communicate complex technical issues in an easy-to-understand manner.
General understanding of analog electronics, high voltage circuitry/circuits, laser technology, and high vacuum systems.
Customer focus and interaction and ability to interact and communicate with scientists who typically possess a Ph.D. (or Master’s Degree) in Biochemistry, Biophysics or Microbiology.
Strong organizational and prioritizing skills.
Ability to work independently yet has a team focus.
Must be responsive and reliable.
Ability to travel on a routine basis and maintain a current Passport/ VISA as required for international travel.
Occasional lifting of up to 50 pounds.
Able to manipulate small hand tools.