• Support and maintain critical healthcare applications, ensuring optimal performance and troubleshooting issues • Build strong partnerships with senior leaders and IT industry contacts to leverage best practices • Champion service excellence by delivering and continuously improving core application services • Drive alignment and results by ensuring the applications division supports IS services effectively • Set clear expectations for IS strategies and projects • Lead strategic solutions by delivering user-friendly technical solutions • Monitor performance of applications using defined KPIs • Manage resources for applications, staff, and services • Ensure compliance with policies impacting all of PSJH • Build and inspire teams by attracting, developing, and retaining top talent