TheGuarantors
Your key to a more profitable renting operation.
Customer Success Analyst, Mandarin Speaking
Location
United States
Posted
141 days ago
Salary
$55K - $65K / year
Bachelor DegreeEnglishChinese
Job Description
• Manage a pipeline of deals and proactively follow up with customers in order to move deals forward and drive revenue
• Communicate with customers via phone and email in a wide range of situations that each require a unique approach
• Gather data on customer communications and engagement to fuel our never-ending quest to improve the user experience
Job Requirements
- Bachelor’s degree in a related field or equivalent experience
- A roll up your sleeves mentality with excitement to research and learn what you don’t know
- Empathy, integrity, and a sense of humor!
- Highly organized and detail-oriented
- Customer-centric mindset
- Possess a team-oriented attitude
- Strong math and analytical skills
- Must be able to multitask and be highly adaptable to change
- Ability to work during business hours (8 hour workday between 9 a.m. - 6 p.m. Eastern Standard Time) and work one weekend day per week with one day off during the week (5-day work week)
- Excellent written and verbal communication skills in English and Mandarin
Benefits
- Medical, dental, & vision insurance, beginning day one
- Health savings account with employer contribution
- Flexible spending accounts (healthcare, dependent care, commuter)
- 401(k)
- Generous PTO and paid holidays
- Flexible working hours
- Paid parental leave
- Company sponsored short and long term disability
Related Guides
Related Job Pages
More Customer Success Manager Jobs
Customer Success Manager141 days ago
Full TimeRemoteTeam 11-50H1B No Sponsor
Enterprise Account Manager managing fashion brands and retailers with generative AI
Client Success Associate
Nest VeterinaryJoin us on our mission to make preventative care accessible to every pet parent
Customer Success Manager141 days ago
Full TimeRemoteTeam 1-10Since 2022H1B No Sponsor
Client Success Associate ensuring support for veterinary practices at Nest Veterinary
United States
Strategic Customer Success Manager
Spring HealthPrecise. Personal. Proven. The most comprehensive mental health care for teams and families everywhere.
Customer Success Manager141 days ago
Full TimeRemoteTeam 501-1,000H1B Sponsor
Strategic Customer Success Manager building relationships to ensure satisfaction at Spring Health
Spring
Customer Success Manager142 days ago
Full TimeRemoteTeam 201-500Since 2011H1B No Sponsor
Manager, CSM for SMB at rapidly growing education technology company
California
