Bilingual Corporate Travel Consultant, Japanese

BilingualBilingualFull TimeRemoteTeam 5,001-10,000Since 2008H1B No SponsorCompany Site LinkedIn

Location

United States

Posted

144 days ago

Salary

$16 - $27 / hour

Associate DegreeExperience acceptedEnglishJapanese

Job Description

• arranging travel arrangements for transferred employees and business travelers from Toyota Motor Corporation and its group companies • managing time when researching trips and communicating with clients • Review individuals’ needs and wants for travel • Resolve customer complaints in a timely manner • Build a trusting relationship with the clients • Provide relevant information in a timely manner • Attend travel seminars and training to remain updated with trends • Enter data into the excel file and task chart to maintain the necessary information • Attend the clients at outside of the office or other state as needed • Provide support when an emergency happens • Create promotional materials • Conduct market research • Assisting in marketing activities • Posts and updates the latest travel information on the company's website and social media.

Job Requirements

Degree from Junior College or higher
work experience in a travel agency or client service
reservations, or sales experience in a company in related industries
equivalent combination of education and experience
Familiarity with Japanese client service customs.
Fluency in reading, writing and speaking Japanese.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of clients or employees of organizations.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.