• Clinical protocol review and vendor needs identification. • Provide clinical insight to the Vendor Management and SSU teams to support vendor selection, feasibility, and site alignment. • Collaborate with SSU, Regulatory, Site Ops, Legal, Vendor Management, and other departments to align on vendor strategy, timelines, and documentation flow. • Guide vendors through training expectations based on protocol requirements; assist internal teams in clarifying procedural expectations and documentation needs. • Identify and troubleshoot vendor-related issues impacting clinical execution or study timelines; act as clinical escalation point for vendor readiness concerns. • Participate in SEV preparation and vendor-related activation readiness, ensuring clinical requirements are addressed early in the start-up process, with an ‘outside-the-box' mindset to identify creative solutions with sites and managers to meet deliverables. • Serve as the clinical point-of-contact for vendors, ensuring timely responses when study manuals are unavailable. • Standardize and improve communication pathways between vendors, SSU teams, and internal stakeholders. • Monitor vendor performance, proactively raise risks based on historical knowledge, and escalate concerns impacting KPIs. • Document and track contracting and qualification timelines, escalation history, and vendor performance metrics in internal systems. • Support relationship-building with vendors, sponsors, site networks, and investigators by ensuring consistent, high-quality messaging. • Develop and refine vendor management processes to optimize efficiency and quality. • Contribute to pipeline planning by maintaining accurate vendor historical records and lessons learned. • Apply data management skills to track KPIs and ensure compliance with site network requirements. • Negotiate with vendors and sponsors, demonstrating sales ability when communicating the benefits of partnering with Care Access. • Maintain vendor documentation, records of communications, and escalation logs. • Represent Vendor Management in clinical and operational discussions with sponsors, CROs, and vendor teams. • Guide internal and external stakeholders on vendor requirements, protocol expectations, training, and procedures. • Participate in governance calls and internal meetings to provide updates on vendor performance and risk status. • Develop tools, templates, and training materials to strengthen vendor onboarding and oversight processes. • Oversee vendor relationships, ensuring compliance with company policies, service level agreements, and performance standards. • Review, negotiate, and manage contracts throughout their lifecycle, including renewals and amendments. • Monitor vendor performance, resolve escalations, and recommend improvements to optimize cost, quality, and service.