• Booking travel - arrange and book travel for HCPs, including flights, hotels, ground transportation, etc. • Itinerary Management- creating detailed, accurate travel itineraries and communicating them to the HCPs • Compliance - ensuring all travel arrangements adhere to the company's travel policies, budget constraints, and industry regulations (e.g., visa/passport requirements, health advisories) • Database management - manage promotional educational programs within the proprietary system • Budget management - assisting customer representatives with their program planning budget to ensure they meet customer business rules and guidelines • Frequent daily communication with sales representatives and faculty as needed • Ensuring all event materials are complete and accurate • Work closely with other team members to ensure successful execution of events and travel • Adherence to various policies (i.e., confidentiality, sensitive communication, intellectual property) • Effectively manage a high volume of events while also responding to emails and phone calls • Manage and monitor a high volume of emails daily. • Cover after-hours phone line 5pm-midnight on a rotated basis (weeks selected by coordinator)