• Develop and execute multi-year strategic account plans aligned with customer goals and CCR’s growth objectives • Expand CCR’s footprint within major retailers across business units, store formats, and regions • Shape customer vision from pilot projects into enterprise-wide rollouts and national standards • Identify opportunities for upsell and cross-sell across CCR’s refrigeration portfolio • Build executive-level relationships (C-suite, sustainability, operations, engineering) • Facilitate joint planning sessions, QBRs, and steering committees with strategic customers • Partner closely with Business Development Managers (BDMs) to transition accounts from initial pilot stage to long-term growth • Provide market insights to leadership and product development to shape CCR’s innovation pipeline