• Responsible for working with key stake holders, operational and client leadership across the organizations to provide recommended solution proposal(s), implementation strategy/timeline, define scope, milestones and outcomes for all project types (client onboarding, acquisitions/divestitures, system implementations, optimization/stabilization and other key internal project initiatives). • Provides direction and oversight to ensure the solution design is strategically aligned with the current and long-term goals of the key stakeholders. • For a defined subset of strategic and complex project initiatives (e.g., new client onboarding, acquisitions, divestitures, system implementation, optimization, and stabilization) leads specific project initiatives and team members supporting project initiatives by defining, directing, and executing multiple project initiatives which are critical to the success of the company’s business. • Defines project team members objectives, sets priorities, and provides ongoing expertise throughout each project initiative. • For a defined subset of strategic and complex project initiatives, defines approach and leads the implementation of continuous improvement of communication and support provided to internal and external clients during project initiatives to ensure client satisfaction and achievement of financial objectives. • Identifies, defines, and directs the implementation of continuous improvements for increased efficiency and effectiveness of project procedures, processes, and templates to align with Conifer’s “best practices”. • Develops skill sets of team members to support succession planning.