The Industry Cloud for Life Sciences

Global Program Manager – Commercial Life Sciences

Program ManagerProgram ManagerFull TimeRemoteTeam 1,001-5,000H1B SponsorCompany Site LinkedIn

Location

Pennsylvania

Posted

165 days ago

Salary

$100K - $200K / year

7 yrs expEnglish

Job Description

• Service Delivery accountability for Veeva’s Commercial product line at one of our largest customers • Deep partnership with customer leadership, IT, and business stakeholders to define deployment, governance, and transformation roadmap • Establish post-deployment application management • Support implementation proposals and services contract negotiation • Coordinate Customer Success Manager activities to drive product value and adoption • Coordinate Product Management and Product Support activities • Manage all customer-facing teams and coordinate closely with sales to optimize Veeva’s products and services • Own customer success as the services executive and partner across Product and Sales • Customer-facing role: work from customer site, home office, and offsite meetings

Job Requirements

7+ years in large-scale program management within the Pharmaceutical Commercial space (Sales, Medical Affairs, Marketing)
Consulting experience across multiple functional areas for enterprise pharma clients
Track record of success leading diverse global teams to deliver large, complex technology implementations to deliver measurable business results
Experience in technology strategy and roadmap development for large pharma customers
Proven executive communication skills
Ability to critically and objectively interpret and evaluate information to effectively influence at the executive level
Skills in problem resolution, negotiation, dealing with ambiguity, the establishment of effective processes, influencing without authority
Works well with third parties: can organize and galvanize a disparate group of people, keeping cadence in the program high
Based in Eastern or Central Time Zone and able to travel up to 50% of the time