• Own and manage renewal revenue for an assigned portfolio of existing customers • Drive timely, accurate renewals while protecting and growing recurring revenue • Conduct regular account health checks to understand customer goals, usage, and satisfaction • Identify, qualify, and develop expansion opportunities within the existing account base • Build and maintain strong, long-term relationships with key customer stakeholders • Present Assembla’s value proposition to technical and business audiences at multiple levels • Collaborate with internal teams (Customer Success, Support, Sales, Marketing) to ensure customer success and retention • Maintain accurate pipeline, forecasts, and account plans; provide regular updates via CRM • Exercise sound judgment within defined processes to determine appropriate actions for customer needs and sales opportunities