Voxel51

Making visual AI a reality

Machine Learning, Customer Success Engineer

Technical Customer SuccessTechnicalCustomer SuccessFull TimeRemoteTeam 11-50Since 2018H1B No SponsorCompany SiteLinkedIn

Location

California

Posted

35 days ago

Salary

$190K - $225K / year

Bachelor Degree4 yrs expEnglishElastic SearchMongo DBNo SQLNumpyOpen SourcePythonPy TorchTensorflow

Job Description

• Work with users to identify best practices to implement their ML workflows • Run point on customer implementation, triaging bug reports, and day-to-day relationship management with users through channels like Slack, email, and weekly meetings • Generate training material and onboarding sessions and deliver them to users • Work with our product team to influence the roadmap and be the voice of the user within the organization • Contribute ML-specific features to our product, FiftyOne

Job Requirements

  • Professional Computer Vision Machine Learning engineering experience (4 year+)
  • Some customer-facing experience (3 year+)
  • BS or MS in computer science or a related field
  • Proficiency with Python
  • Expertise with machine learning and scientific computing libraries (TensorFlow, PyTorch, NumPy)
  • Familiarity with NoSQL databases (MongoDB, DocumentDB, Elasticsearch) is a plus
  • Experience maintaining or contributing to open source projects
  • Ability to work in a remote-first, cooperative environment using collaborative development tools (GitHub, Slack)

Benefits

  • equity in the form of options
  • a variety of benefits
  • opportunity to grow in an exciting and collaborative environment

Related Categories

Related Job Pages

More Technical Customer Success Jobs

Customer Success Engineer, VIP

Automattic

We are passionate about making the web a better place. Fully distributed since 2005.

Technical Customer Success35 days ago
Full TimeRemoteTeam 1,001-5,000Since 2005H1B Sponsor

Customer Success Engineer providing technical support for WordPress enterprise customers

WordPress
United States
$70K - $170K / year

Customer Success Engineer

Magic

Future-proof passwordless authentication with just a few lines of code. We’re hiring!

Technical Customer Success36 days ago
Full TimeRemoteTeam 11-50Since 2020H1B Sponsor

Customer Success Engineer bridging technical support and solutions consulting at Magic

JavaScriptNext.jsReactTypeScriptWeb3
United States
$100K - $120K / year

Technical Onboarding Manager

Amplify

A pioneer in K–12 education, Amplify partners with educators to make learning rigorous and riveting for every student.

Technical Customer Success36 days ago
ContractRemoteTeam 1,001-5,000Since 2000H1B Sponsor

Technical Onboarding Manager leading customer onboarding processes for e-commerce upselling solutions.

United States

Technical Customer Success Manager

Shopware

Made in Germany, built for global leadership. The ecommerce platform that drives results.

Technical Customer Success38 days ago
Full TimeRemoteTeam 201-500Since 2000H1B No Sponsor

Technical Customer Success Manager owning customer success from onboarding to post-go-live.

Illinois + 3 moreAll locations: Illinois, Minnesota, South Carolina, Texas
$130K - $150K / year