• Engage proactively with client stakeholders to gather, analyze, and document **technical and business requirements** • Facilitate workshops, meetings, and discussions to understand **data flows, system integrations, and process dependencies** • Translate business needs into **clear functional and technical specifications** • Collaborate closely with engineering, architecture, and program management teams to drive delivery • Support **program and project management** activities including planning, tracking, and risk management • Create and maintain **process flows, system diagrams, and architecture visuals** using **Microsoft Visio** • Provide insights and recommendations aligned with **AWS-based solutions and cloud best practices** • Ensure requirements traceability throughout the project lifecycle • Communicate effectively across technical and non-technical audiences