• Operate effectively across both project-based delivery and long-running managed service engagements, balancing architecture rigor with pragmatic, incremental improvement. • Serve as the primary technical lead across one or more projects, fully owning end-to-end technical delivery from discovery through deployment • Collaborate closely with UX, design, content strategy, QA, and project management teams to ensure cohesive, user-centered delivery • Define system architecture, technical approach, and acceptance criteria while maintaining clear technical documentation and design standards • Facilitate sprint and iteration planning, including task estimation, validation, and backlog refinement • Step into existing client solutions to stabilize, modernize, and evolve platforms post-launch • Improve legacy Sitecore implementations through performance tuning, upgrade strategy, and incremental modernization • Mentor, coach, and guide developers, driving continuous skill growth and professional development across the team • Conduct code reviews, enforce quality standards, and ensure deliverables meet project requirements and performance expectations • Partner with Project Managers and Account Managers to communicate technical complexities clearly and manage stakeholder expectations • Proactively identify and manage risks, issues, dependencies, and mitigation plans (RAID) throughout project delivery • Diagnose and resolve complex technical issues, including production incidents when necessary • Support pre-sales efforts including renewals, expansion scopes, upgrade roadmaps, and targeted new initiatives, partnering with delivery and account leadership • Collaborate with the Technical Director and leadership team to maximize delivery efficiency, resource utilization, and overall quality • Contribute to continuous improvement initiatives by refining methodologies, tools, and technical delivery frameworks