We build analytics capabilities.
Product Owner – Service Management
Location
United States
Posted
37 days ago
Salary
Not specified
Job Description
Job Requirements
- 10+ years of overall experience in technology or data-focused environments, including 5+ years as a Product Owner.
- Strong background supporting data, analytics, or AI initiatives with demonstrated experience in service management, operational readiness, or support processes.
- Ability to write and interpret SQL for data validation, troubleshooting, and clarifying technical requirements.
- Highly self-directed and proactive, capable of working autonomously within guidelines while driving clarity, structure, and process improvements.
- Deep experience with Agile methodologies, cross-team collaboration, and process-oriented delivery.
- Strong communicator with the ability to create polished, executive-ready PowerPoint presentations for status updates, risks, and recommendations.
- Experience in pharma or other regulated industries and understanding of service management best practices (e.g., SLAs, incident processes, change control) is a bonus.
Benefits
- A Best Place to Work in Indiana since 2015
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