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HubSpot

Since launching in 2006, HubSpot has emerged as the force behind the industry-leading inbound marketing and sales platform. Among other accolades, HubSpot is al

Marketer, Customer Advocacy

MarketingMarketingFull TimeRemoteSeniorCompany Site

Location

United States

Posted

40 days ago

Salary

$70K - $105K / year

Seniority

Senior

3 yrs expEnglish

Job Description

• Partner with solutions and app partner teams to surface relevant customer pools • Identify customers to support competitive and vertical-focused case study development • Activate customers for advocacy efforts such as speaking engagements, earnings support, and press opportunities • Collaborate closely with Competitive, Upmarket, Partners, Sales, and Proof teams to support customer proof efforts • Use AI creatively to recruit and engage customer advocates • Share learnings to help improve how the team recruits, engages, and works with customers

Job Requirements

  • 3–5 years of experience in customer advocacy, customer marketing, customer success, community, or a related role
  • Comfortable working directly with customers and cross-functional partners (PMM, partners, sales)
  • Experience recruiting customers for stories, references, or speaking opportunities
  • Interest in vertical use cases and how customer proof supports competitive differentiation
  • Experience with CRM tools, Looker, or similar systems
  • Curious about using AI to support customer identification and engagement
  • Clear communicator who builds trust with customers and internal teams
  • Growth mindset with a willingness to learn and iterate
  • Solid writing and storytelling skills

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development
  • Bonuses
  • Stock options
  • Equipment allowances

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