Phantom
A friendly crypto wallet built for DeFi & NFTs.
Lifecycle Marketing Manager
Location
United States
Posted
35 days ago
Salary
$150K - $180K / year
Bachelor Degree6 yrs expEnglish
Job Description
• Define and lead Phantom’s lifecycle marketing strategy across all channels: push, email, and in-app surfaces. Own the function from end-to-end, defining how we measure success, priorities, and the future roadmap.
• Own lifecycle marketing key metrics and results, responsible for upwards communication of results to product and growth leadership.
• Build and execute complex CRM campaigns and automations to drive revenue and user engagement and retention.
• Drive the lifecycle marketing experimentation roadmap in partnership with Data Science and Product to unlock key opportunities for product growth.
• Be a key stakeholder of growth across the company, driving the narrative with leadership on the contribution and roadmap for lifecycle initiatives.
• Partner with Product teams to build out holistic lifecycle strategies and automations for new and existing product lines.
• Partner with Brand Design and Product Marketing to design thoughtful, branded experiences and content for lifecycle channels.
Job Requirements
- 6-8 years of experience with a proven ability leading the development of complex lifecycle/CRM programs from strategy-to-execution.
- Extensive experience building and executing complex CRM campaigns with multiple stakeholders.
- Experience with CRM tools such as Braze and other campaign-building tools.
- A proven understanding of how to drive lifecycle marketing results in a predominantly B2C setting, with experience working within crypto and FinTech as a big plus.
- Strong skills in analytic tools and knowledge of experimentation principles.
- In-depth knowledge of marketing automation/CRM systems, with experience building capabilities to elevate the effectiveness of lifecycle marketing.
- Strong copywriting skills and creative intuition to support the building of individual campaigns.
- Expertise in customer segmentation strategies and subscriber management across multiple channels (omni-channel).
Benefits
- Competitive salary and equity
- Eligibility to participate in performance bonus program
- Comprehensive insurance (medical/dental/vision) — 100% covered
- Stipend for your ideal remote set-up
- Flexible hours and a supportive remote environment
- Unlimited vacation: Take time when you need it (and we really mean it!)
- 401(k) retirement plan
- Monthly wellness benefit
- Weekly meal benefit
- Global off-sites
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