• Works closely with stakeholders to drive project delivery and ensure the adoption of Sakon’s technical and functional solution(s) • Works with client and internal teams to develop documentation for a given project including business goals and objectives, project strategy, scope, requirements, and a detailed project plan; may assist in the development of use cases, test cases and training needs, as necessary, for all project assignments • Identifies, tracks and manages program level risks, activities, and issues creating client and partner score cards and project status reports • Runs regular project meetings, setting the agenda, leading the meeting and documenting/delegating action items, meeting notes, client satisfaction and timeline shifts • Manages client activities, resolves problems and communicates escalations or issues to management in a timely manner, ensuring that all communication is professional, accurate and the appropriate level of information for the intended audience priorities • Manages according to project plan and scope of work- quickly identifies scope creep and deploys measures to enforce change management procedures/controls