GeneDx

GeneDx delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-scale clinical information to enable precision medicine as the standard of care. GeneDx is at the forefront of transforming healthcare through its industry-leading exome and genome testing and interpretation services, fueled by the world’s largest, rare disease data sets.

Sales Operations Manager

Sales Operations ManagerSales Operations ManagerFull TimeRemoteTeam 1,001-5,000H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

34 days ago

Salary

$100K - $120K / year

Bachelor Degree6 yrs expEnglishSQLTableau

Job Description

• Partner with sales and commercial leadership to deliver insights on pipeline health, revenue forecasting, and territory performance. • Manage Salesforce reporting frameworks, dashboards, and data governance, ensuring accuracy and adoption across the sales organization. • Conduct analyses on sales productivity, territory optimization, and ROI of commercial initiatives. • Support improvements in the Lead-to-Order (L2O) process, identifying opportunities for automation and efficiency. • Mentor and guide junior analysts, promoting a culture of data-driven decision-making. • Develop and maintain reports and dashboards on sales performance, forecasts, and key performance indicators. • Collaborate with Marketing, Finance, and Product to align operational strategies and support commercial success. • Recommend process improvements and implement tools or workflows that increase sales team efficiency.

Job Requirements

  • Bachelor’s degree in Business, Finance, Analytics, or related field (MBA a plus).
  • 5–7 years of experience in Sales Operations, Commercial Analytics, or related functions, ideally within biotech, diagnostics, or life sciences.
  • Strong proficiency in Excel, SQL, and BI tools (e.g., Tableau, Power BI).
  • Proven experience managing and optimizing CRM platforms; Salesforce expertise required.
  • Ability to translate data into actionable insights and communicate effectively with leadership.
  • Strong project management skills and ability to execute in a fast-paced environment.
  • Experience mentoring or guiding junior team members preferred.

Benefits

  • Paid Time Off (PTO)
  • Health, Dental, Vision and Life insurance
  • 401k Retirement Savings Plan
  • Employee Discounts
  • Voluntary benefits

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