• Steward the IT Project Management Office to ensure IT work is visible, coordinated, financially controlled, and compliant. • Create delivery clarity and accountability. • Lead and coach IT leaders and contributors so expectations, ownership, and capacity are visible and understood. • Surface and resolve accountability gaps early to prevent delivery slowdowns and friction. • Balance operational support demands with project work to protect team reliability and trust. • Maintain a single, visible view of approved, active, upcoming, and paused IT work. • Manage intake and sequencing based on real team capacity and business priorities. • Provide leadership with clear, consistent updates so decisions are made with facts, not guesswork. • Coordinate delivery and improvement of enterprise applications to support core business processes. • Align application enhancements to documented business needs, improving adoption and reducing manual workarounds. • Administer IT budgets and vendors. • Track IT operating and project spend against approved budgets, explaining variances and trends. • Manage vendor relationships, contracts, renewals, and performance to maximize value and prevent surprises. • Partner with Finance to support forecasting, planning, and financial transparency. • Maintain governance, risk, and compliance processes that reflect how IT actually operates.