Where Innovation Meets Ability

Operations Analyst

OperationsOperationsFull TimeRemoteTeam 11-50H1B No SponsorCompany Site LinkedIn

Location

District of Columbia + 1 more

Posted

27 days ago

Salary

Not specified

EnglishPythonSQLTableau

Job Description

• Support cross-functional teams responsible for efficient automated workflow processing • Monitor and maintain operational workflows to ensure processing accuracy and service level targets are met • Troubleshoot workflow issues and coordinate identification and resolution with internal stakeholders • Communicate workflow status changes and operational updates to external stakeholders • Assist in generating, reviewing, analyzing, and creating operational reports and data queries • Monitor and analyze metrics associated with the performance and success of automated workflows • Partner with stakeholders to understand business pain points and operational challenges • Assess enhancement requests and monitor status of existing requests

Job Requirements

Previous operations experience
Exposure to or experience working in DevOps environments
Strong analytical skills with the ability to develop data-driven recommendations
Strong verbal and written communication skills
Data analysis experience using tools such as:
Excel
Tableau
SQL
Python
Experience managing stakeholder relationships
Experience working with cross-functional teams

Benefits

We are committed to diversity, inclusion, and accessibility. We are an Equal Opportunity Employer in all aspects of employment and do not discriminate for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.