• Drive new business revenue by developing and closing sales opportunities with local government agencies. • Establish SDL’s market presence by securing flagship municipal clients in states where the company is building an initial footprint. • Manage complex procurement cycles and long-duration sales processes. • Develop and maintain relationships with existing local government customers to drive engagement and product adoption. • Identify opportunities for upselling and cross-selling additional products and services. • Conduct regular account reviews, analyze usage data, and provide strategic recommendations to optimize customer value. • Work closely with the customer success team to ensure a seamless customer experience and drive retention. • Partner with sales and marketing teams to develop tailored upsell and cross-sell campaigns. • Negotiate contract renewals, expansions and close new deals while ensuring customer satisfaction. • Stay up-to-date with industry trends, local government challenges, and competitive offerings.