Charlie Health logo
Charlie Health

Personalized mental health treatment for teens, young adults & families in crisis.

Partnerships Account Manager

Account ManagerSalesFull TimeRemoteMid LevelTeam 501-1,000H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

41 days ago

Salary

$60K - $80K / year

Seniority

Mid Level

Bachelor Degree2 yrs expEnglish

Job Description

• Support Charlie Health’s Partnerships team by ensuring top notch patient experience and referral source experience for our go-to-market channels. • Play a critical role in supporting patients’ journey into care with Charlie Health, while maintaining the accuracy and efficiency of our internal systems. • Educate key stakeholders about our offerings, addressing access barriers, and designing programs tailored to the unique mental health needs of employee populations. • Drive significant access for patients and referral sources alike. • Maintain data quality and provide top-tier patient and referral source customer service. • Collaborate with stakeholders from various departments to understand patient, referral source, and data requirements.

Job Requirements

  • Bachelor's degree in Business, Operations, Healthcare
  • 1–2 years of experience in an operations, administrative, or data-entry-focused role (healthcare experience a plus)
  • Exceptional attention to detail and accuracy in managing data
  • Excellent organizational and time-management skills, with the ability to manage high-volume workflows
  • Proficiency with CRM platforms (Salesforce experience preferred) and comfort working with digital tools and databases
  • Strong written and verbal communication skills and a collaborative working style
  • Ability to work independently, prioritize multiple tasks, and meet deadlines
  • Passion for Charlie Health’s mission to expand access to high-quality mental health care
  • Exceptional communication and deescalation skills, you are motivated by solving difficult problems for clients and providing exceptional service
  • Exceptional interpersonal, listening, and relationship-building skills
  • Resourceful with a natural ability to structure and solve ambiguous business problems
  • Proactive self-starter and natural multitasker with a willingness to “be scrappy” driving continuous improvement
  • Ability to work flexible hours to meet the needs of the team and patients
  • Work authorized in the United States and native or bilingual English proficiency.

Benefits

  • Comprehensive benefits for full-time, exempt employees

Related Job Pages

More Account Manager Jobs

Mesh logo

Strategic Account Manager

Mesh

Crypto payments reimagined

Account Manager41 days ago
Full TimeRemoteTeam 11-50Since 2020H1B Sponsor

Strategic Account Manager driving growth for crypto payments startup

United States
GMR Marketing logo

Account Supervisor

GMR Marketing

Our workplace is for ALL. We foster a culture where every background and perspective is valued so we can create meaningful memories that resonate with everyone. We aim to cultivate belonging by meeting people where they are, removing obstacles, and building on their strengths to unlock their fullest contributions. We are committed to recognizing, nurturing, and unleashing the potential in every individual on our team. Together, we're creating something powerful with purpose and impact.

Account Manager41 days ago
Full TimeRemoteTeam 501-1,000H1B Sponsor

Account Supervisor managing strategic sponsorship marketing programs for GMR Marketing

Wisconsin
$65K - $75K / year
GMR Marketing logo

Account Coordinator, Events and Venues

GMR Marketing

Our workplace is for ALL. We foster a culture where every background and perspective is valued so we can create meaningful memories that resonate with everyone. We aim to cultivate belonging by meeting people where they are, removing obstacles, and building on their strengths to unlock their fullest contributions. We are committed to recognizing, nurturing, and unleashing the potential in every individual on our team. Together, we're creating something powerful with purpose and impact.

Account Manager41 days ago
Full TimeRemoteTeam 501-1,000H1B Sponsor

Account Coordinator assisting with procurement and vendor coordination for events at GMR Marketing

Wisconsin
$43K - $50K / year
Full TimeRemoteTeam 10,001+Since 1982H1B No Sponsor

Pharmacy Account Director leading growth and retention for Cigna’s Integrated Pharmacy Benefit Management.

North Carolina + 6 moreAll locations: North Carolina, Ohio, Maryland, Pennsylvania, South Carolina, Virginia, Washington
$167.3K - $278.8K / year