We transform data into powerful insights that deliver results.
VP, Customer Growth, Retention
Location
United States
Posted
25 days ago
Salary
$190K - $215K / year
Job Description
Job Requirements
- Bachelor’s degree required; master's degree in healthcare, business, analytics, or related field strongly preferred
- 12+ years of experience in enterprise customer growth, strategic account leadership, or healthcare SaaS
- Proven success driving retention and expansion within complex, multi-stakeholder enterprise environments
- Deep experience in value-based care, healthcare analytics, population health, or payer–provider ecosystems
- Demonstrated ability to influence C-suite executives and senior customer stakeholders
- Track record of supporting or closing multi-year, multi-million-dollar enterprise agreements
- Exceptional executive presence and communication skills
- Strong business case development, ROI modeling, and value storytelling capabilities
- Highly collaborative, cross-functional leadership style
- Entrepreneurial mindset with comfort operating in ambiguity
- Ability to balance strategic vision with operational execution
Benefits
- Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care
- Opportunity to help solve healthcare’s toughest challenges through value-based care
- A high-impact leadership role shaping Arcadia’s Client Value Office
- Close partnership with executive leadership across Growth, Customer Success, and Product
- Exposure to complex, enterprise-scale customer challenges with real-world impact
- A flexible, remote friendly company with personality and heart
- Employee driven programs and initiatives for personal and professional development
- Become a member of the talented, energized, diverse and purpose-driven Arcadian Community
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