DataGrail is the Privacy Control Center for modern brands to build trust and comply with current and future regulations.
Customer Success Manager
Location
United States
Posted
22 days ago
Salary
$110K - $140K / year
Job Description
Job Requirements
- Experience in customer success, account management, and/or onboarding project management in a SaaS environment.
- Practical experience with data privacy tools (e.g., DataGrail) and a strong understanding of data privacy regulations (e.g., GDPR, CCPA). Ability to apply this knowledge to customer use cases.
- Strong project management and problem-solving skills, with the ability to manage multiple priorities.
- Excellent communication and relationship-building skills, with experience working with executive stakeholders.
- A data-driven mindset with the ability to track key metrics and drive continuous improvement.
- A passion for customer success, privacy, and regulatory compliance.
Benefits
- equity
- health, dental & vision insurance plans
- remote-first working environment
- 401k savings plan
- parental leave
- wellness benefits
- flexible time off
- paid holidays
- work from home stipend
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