Grow your business and career by connecting with the leading association for the luxury hospitality industry.
Director, Customer Experience Communications
Location
United States
Posted
28 days ago
Salary
$130K - $150K / year
Seniority
Lead
Job Description
Job Requirements
- Bachelor's degree in Marketing/Communications or other business degree.
- Minimum 8 years of marketing or communication experience, financial institution experience required, mortgage industry experience preferred.
- Expert knowledge of the roles of different communication outlets and appropriate usage based on objectives, costs, positioning, and overall strategy
- Proven track record of analyzing data, planning, driving and measuring communication efforts.
- Credible consultant, advisor, and facilitator of communication strategies and initiatives.
- Ability to problem solve and work independently in a changing and fast paced environment.
- Superior time management, project management and organizational skills
- Excellent communication, influence, and stakeholder management skills with demonstrated success in securing cross functional alignment and support
- Excellent writing, editing and creativity with the flexibility to adapt communications by channel and product.
- Demonstrated success working collaboratively across disciplines to achieve objectives.
Benefits
- Medical, dental and vision
- Up to 3% match on 401(k) contributions
- Generous paid time off
- Company-paid life, accident and disability coverage
- Programs for mental, physical and financial wellness
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