Middle Seat Digital

Middle Seat is a digital consulting firm that works with progressive campaigns, nonprofits, advocacy organizations.

Coordinator, Texting

Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 11-50H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

36 days ago

Salary

Not specified

English

Job Description

Salary: $57,000
Location: Washington, D.C. or remote

Want to break into digital fundraising? Middle Seat is a full-service digital consulting firm working with campaigns, nonprofits, advocacy organizations, and causes on the front lines of reproductive justice, racial justice, climate action, immigration rights, and economic justice. We’re looking for a full-time Coordinator to join our texting team – an entry-level role that provides hands-on experience working with large-scale mobile fundraising programs for progressive campaigns and non-profits.

This role is a part of the bargaining unit.

Why Middle Seat

  • Competitive salaries and great benefits
  • We only work for progressive organizations, candidates, and causes
  • We’re a proudly unionized team — part of the Campaign Workers Guild
  • Get in on the ground floor of a growing operation

Job Responsibilities

  • Draft fundraising, mobilization, and persuasion text messages in alignment with client voices
  • Build and proof text builds in our platforms, ensuring accuracy and functionality
  • Maintain production calendars, reporting databases, and other trackers
  • Pull, compile, and analyze performance metrics for internal and client reports
  • Participate in account-specific A/B testing and help implement testing ideas
  • Collaborate with teammates and clients to review, edit, and schedule texts
  • Support mobile flows, landing pages, and donation page production
  • Remain up to date on political news and key progressive issues relevant to fundraising across clients
  • Attend internal team meetings, client calls, and creative brainstorms
  • Perform administrative tasks and other responsibilities as requested 

Job Requirements

  • Qualifications:
  • You’re interested in digital fundraising and mobile donor engagement
  • You’re a strong writer with attention to grammar, tone, and detail
  • You’re organized, reliable, and able to manage recurring workflows
  • You’re technically adept and learn new tools quickly
  • You follow U.S. politics and progressive news
  • You’re a team player who thrives in a collaborative environment
  • You’re based in the United States
  • Strongly Preferred but Not Required:
  • Have experience with peer-to-peer texting and digital fundraising
  • Have worked on political campaigns, nonprofits, or advocacy organizations
  • Have familiarity with our CRMs and tools (ActionKit, Switchboard, ActBlue)
  • Have working experience with our reporting software (AirTable, Google Sheets)
  • And it’s essential that you:
  • Are committed to working for progressive political candidates and causes
  • Are comfortable receiving feedback and iterating on your work
  • Have attention to detail and can manage multiple projects under deadlines

Benefits

  • 100% premium coverage for health, dental and vision
  • Zero deductible health plan
  • Wellness benefits, which include free memberships to One Medical, Health Advocate, and Talkspace
  • Profit-sharing plan: share in the growth and success of Middle Seat
  • Mobile phone or internet reimbursement up to $75 per month
  • 6% employer match on your 401k retirement account
  • 20 paid vacation days off, plus 2 floating holidays
  • Unlimited sick leave
  • Commuter benefits for public transportation
  • Coworking/Office Space Stipend for Remote Employees
  • 12 weeks of paid leave for new parents
  • $100 monthly student loan reimbursement
  • $350 monthly mental health benefit
  • $1,000 annual professional development reimbursement
  • We are committed to building a diverse and passionate team. We encourage creative-minded individuals with a strong technical aptitude to apply for this position. Women, people of color, and LGBTQ+ individuals are encouraged to apply. Our firm is values-driven. We are intentional with the decidedly left-of-center clients we work with— and we strive to make our work environment and benefits reflect that, including salary transparency, healthy work-life balance, and consistent employee feedback and communication. We’re happy to talk more about our company culture with prospective applicants.

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