• The Solutions Architect is a customer-facing technical team member who designs and communicates scalable solutions across Bonterra’s social impact technology platforms • This role partners closely with Sales to support opportunities by aiding in discovery, architecting solutions that reflect real-world nonprofit, public sector, and corporate social responsibility workflows, and delivering compelling, outcomes-driven demonstrations • Aid in technical discovery to understand customer programs, compliance requirements, reporting obligations, and operational constraints • Design end-to-end solutions leveraging Bonterra products, configuration options, data models, and integrations • Translate customer requirements into clear, defensible solution designs aligned to Bonterra best practices • Identify risks, assumptions, and gaps early — and surface them proactively to Sales and stakeholders • Deliver tailored demonstrations of Bonterra products and solutions based on customer use cases • Adjust messaging and depth for different audiences, including program staff, compliance teams, IT, and executive sponsors • Confidently address technical objections • Partner with Account Executives to shape deal strategy, solution approach, and win themes • Support RFP responses, technical narratives, and solution sections with accuracy and clarity • Help qualify opportunities by assessing product fit, complexity, and implementation readiness • Partner with Implementation and Customer Success to ensure solution designs are deliverable and supportable • Provide structured feedback to Product based on recurring customer needs and market patterns • Contribute to internal solution templates, demo assets, and reusable architectures