• You will be the technical voice in the room, translating complex supply chain challenges into compelling solution narratives. • Deliver customized product demonstrations tailored to prospect-specific pain points, in partnership with sales and technical teams. • Lead discovery sessions to uncover business requirements and map them to QSTRAT capabilities. • Articulate QSTRAT's differentiators against competitive solutions and industry alternatives. • Build and maintain demo environments and proof-of-concept configurations. • Own the customer journey from signed contract to go-live and long-term loyalty. • Deliver end-to-end implementation consulting and functional training for new and existing customers. • Configure solutions to meet customer business requirements and guide adoption to accelerate time-to-value. • Provide hands-on end-user configuration and training to ensure effective system utilization. • Own project timelines, milestones, and stakeholder communication to deliver on-time, on-budget implementations. • Act as the customer's trusted advisor, proactively identifying risks and recommending solutions to ensure long-term platform adoption and ROI. • Collaborate closely with Product Management, Development, Training, Sales, Marketing, and Customer Success teams to drive product enhancements and improve customer satisfaction.