Parachute Health

A Delightfully Simple way to order medical equipment & supplies

Implementation Manager

Implementation SpecialistCustomer SuccessFull TimeRemoteTeam 201-500Since 2015Company SiteLinkedIn

Location

United States

Posted

21 days ago

Salary

$75K - $105K / year

Bachelor Degree3 yrs expEnglishTableau

Job Description

• Lead end-to-end project management for onboarding HME Providers of medical equipment and supplies to the Parachute Platform, ensuring smooth transitions and meeting critical timelines. • Delegate specific project tasks to Implementation Associate to support a faster implementation timeline. • Implement our innovative suite of product features (AI Intake, Documentation & Signature requests, etc) making Parachute Platform a digital command center for patient needs. • Leverage your consulting skills to develop, interpret, and present actionable insights that guide partnerships forward. • Identify, design, and execute process improvements to enhance onboarding and transformation efficiency. • Collaborate with customers to introduce our simple, user-centric experiences and support new product launches. • Lead customized demos and training sessions to equip partners with a comprehensive understanding of the Parachute Platform. • Develop deep expertise in Parachute Platform interoperability and consult on API integration best practices to enhance seamless connections with our supplier partners’ systems.

Job Requirements

  • Passionate about improving patient outcomes & operational efficiencies through digital transformation in a traditionally manual (fax & paper) industry.
  • Process-oriented with experience developing and executing transformation roadmaps.
  • Strong analytical thinker who leverages data to solve problems and drive decisions.
  • Proactive, adaptable, and solutions-focused self-starter.
  • Experienced in leading cross-functional projects, especially involving technology adoption or process modernization.
  • Consultative and customer-centric mindset, with the ability to communicate complex ideas clearly.
  • Excited by AI and digital tools as levers for systemic improvement.
  • 3+ years of experience in consulting, digital transformation, or project-based work in healthcare or health tech.
  • Proven experience implementing or managing healthcare or SaaS platforms.
  • Exposure to AI solutions, digital workflow automation, or system interoperability is a strong plus.
  • Comfortable with tools such as Excel (advanced), Tableau, HubSpot, JIRA; experience with API integrations is a plus.
  • Thrives in fast-paced, evolving environments and is able to quickly come up to speed on technical topics.

Benefits

  • Medical, Dental, and Vision Coverage
  • 401(k) Retirement Plan
  • Remote-First Company
  • Equity Incentive Plan
  • Annual Company-Wide Bonus (up to 15%)
  • Flexible Vacation Policy
  • Summer Fridays - 5 Fridays Off During Summer (Separate From PTO)
  • Monthly Internet Stipend
  • Annual Home Office Stipend
  • Co-Working Space Reimbursement

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