• The Senior Marketing Operations Manager of ABM and AI is responsible for designing, governing, and optimizing Duck Creek’s marketing technology ecosystem to support global demand generation. • The individual manages core marketing systems, data structures, AI driven workflows, and account-based marketing operations that enable accurate targeting, efficient execution, and measurable pipeline impact. • Own the execution, optimization, and governance of Duck Creek’s ABM and marketing technology stack. • Design and manage AI driven workflows including insights, personalization, scoring, and routing. • Develop scalable ABM programs that support pipeline acceleration and sales alignment. • Partner with Sales and Product Marketing to identify and activate high intent accounts. • Lead operational design for multi channel campaigns across email, ads, events, and sales plays. • Maintain data governance, segmentation, enrichment, and account hierarchy structures. • Build and maintain dashboards for ABM performance, funnel efficiency, and pipeline impact. • Manage marketing automation workflows, nurture programs, scoring logic, and integrations. • Evaluate and optimize new AI tools that support personalization and operational scale. • Align with Sales Operations on account structures, lifecycle stages, and reporting standards. • Provide data driven insights and recommendations to improve targeting and campaign impact. • Ensure compliance with data privacy requirements and internal operational best practices.